FAQs
- 01
Singapore
We only provide Store Pick-Up for domestic orders. Upon confirmation of your order, you will receive an email once your order is ready for pick up. Alternatively, we will contact you via the phone number provided.
International
We provide standard shipping for international orders. Shipping fee depends on the weight of final order.
- 02
Head over to our store and select your choices. To select from preferred labels, see the dropdown menu from "Store".
Add to cart and fill in necessary details
You will receive a confirmation email for your order (within 1-2 business days)
For Singapore orders, we only offer Store Pick-Up as the delivery option. You will receive an email once your order is ready for pick-up.
- 03
We accept PayNow (for domestic customers), Paypal and most major credit/debit cards. In order to deter fraud you may be asked to provide payment verification, if you would like to forgo this step please check out using PayPal.
- 04
No. All sales are final. No refunds or exchanges will be permitted.
- 05
You can come down to our store during operating hours.
Our store are open from Monday - Saturdays from 11am - 7pm. Sundays are open from 12pm - 6pm. Inform the staff your name and the record you are collecting and they will assist you.
- 06
You can't change your details after submitting order! However, you can always give us a call or drop us a text on WhatsApp at +65 8949 5022 and let us know your queries.
- 07
Singapore
You can cancel your order by letting us through WhatsApp, call (+65 8949 5022) or dropping us a DM on Instagram.
International
Cancellation will be on case by case basis. Orders can not be cancelled if they have already been shipped. You can drop us a message via WhatsApp (+65 8949 5022) or email us mailbox@mostarecordings.com and we will do our best to assist you.
- 08
Yes, we do. For international orders, we will provide a tracking number. Orders will take up to 15 - 20 days and shipping fee depends on the weight of your order. All of this will reflect during check-out.
- 09
For Singapore orders, we only do Store Pick-Up as a delivery option. We welcome you to our store anytime to pick up your order once you have received an email from us!
For international orders, please allow 15 - 20 days for delivery.

